Knowledge contribution in virtual communities: accounting for multiple dimensions of social presence through social identity

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Knowledge Contribution in Virtual Communities: Accounting for Multiple Dimensions of Social Presence through Social Identity

Virtual communities provide an important venue for knowledge sharing. Prior research has demonstrated that both system design factors, e.g., social presence, and social aspects of VC, e.g., social identity, are critical for encouraging knowledge contribution. However, we still lack a good understanding of how the system design and the social aspects of VC jointly influence members’ knowledge co...

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To support social interactions characterizing most activities in virtual communities, system design needs to go beyond functional and user-friendliness requirements to incorporate the demands for supporting social environments and activities. Social presence, as a subjective nature of communication media, reflects the perception of social actors as well as social settings and has been regarded ...

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Based on the social network perspective and work group perspective, this study brings social interaction tie and membership esteem together as the mediating variables between knowledge contribution and social identity to construct an inductive route model, aiming to understand how social identity and self-identity form based on knowledge contribution behaviors in virtual communities. To assess ...

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ژورنال

عنوان ژورنال: Behaviour & Information Technology

سال: 2010

ISSN: 0144-929X,1362-3001

DOI: 10.1080/01449290903156622